A former Big Brother star has slammed A-list hotel Crown Sydney for ‘ignoring’ her and her family for not being ‘fancy’ enough.

Posting to her stories on Wednesday Krystal Hipwell (née Forscutt), who owns a real estate empire worth an estimated $25 million, shared details of her experience at the upscale venue which has hosted the likes of Matt Damon, Drake and Taylor Swift.

Posting a selfie of her husband Neil and one of her kids enjoying themselves in the Crown pool, Krystal claimed that staff did not help them with baggage or offer assistance, even though they provided service to other guests around them.

‘We don’t often splurge on things like this,’ Krystal said on Instagram, ‘but I promised my kids one night here [at Crown Sydney].’

She continued, ‘When we arrived we were practically ignored by staff, the baggage handlers didn’t offer any assistance like they did to everyone else around us and everyone seemed perplexed by what we were doing there…’

Former Big Brother star Krystal Hipwell has slammed A-list hotel Crown Sydney for ‘ignoring’ her and her family for not being ‘fancy’ enough. Pictured with her husband Neil

Sharing another picture of herself hugging her developer husband in Crown Sydney bathrobes while posing by the pool, Krystal shared an explanation her experience.

‘I assume it may have something to do with the fact that we aren’t “fancy” people, we don’t wear designer clothes or look very manicured at all 99% of the time.

‘Our kids rarely wear shoes or brush their hair. But they are happy,’ she continued.

‘They don’t yet understand comparisons or that feeling of being inferior or less than.

‘And what a precious gift that is. I pray that they never have to feel that way and never judge anyone else by how they look.’

The real estate maven did not disclose how much they spent on their accommodation at Crown Sydney. Packages for two adults and three children start at $699 a night.

Krystal, who owns the boutique building company, Bunker Escapes, included a final panel in her slam, which she captioned ‘cheers to not fitting in with the crowd’.

She included a selfie in which she can be seen toasting her husband with an exotic looking beverage as he relaxes in a pool.

Posting a selfie of her husband Neil and one of her kids enjoying themselves in the Crown pool, Krystal claimed that staff did not help them baggage or offer assistance, even though they providing service to other guests

‘Our kids rarely wear shoes or brush their hair. But they are happy,’ she said. ‘They don’t yet understand comparisons or that feeling of being inferior or less than’. Pictured with her kids

Daily Mail Australia has approached Crown Sydney for comment.

Aside from being a property mogul, Krystal is also mum to three children, Sunny, 10 Nakoda, 6, and Huska, 5.

It comes after Krystal and her husband grow their already formidable real estate empire.

Along with her property developer husband Neil, Krystal runs Bunker Escapes – a successful business building lavish homes – and the couple boast a $25million property portfolio.

Krystal and Neil recently purchased a rural block on the outskirts of Bryon Bay.

Located in the small town of Ewingsdale, the 4093sqm land set the couple back $1.1million, according to the Daily Telegraph.

The property was formerly owned by Cornell Holdings – the Byron Bay-based investment company owned by actress Delvene Delaney and her late husband John ‘Strop’ Cornell.

The purchase comes after Krystal and Neil recently bought a huge block of land in Byron Bay and built two modern multi-million homes on the site, with both lavish properties available for booking.

The couple own a real estate empire worth an estimated $25 million

Aside from being a property mogul, Krystal is also mum to three children, Sunny, 10 Nakoda, 6, and Huska, 5, All pictured

Banks at Byron is located at the front of the plot and sleeps up to 18 guests at a cost of $6,000 for a two-night stay.

Meanwhile, Bunker Byron is located behind on the back of the site and sleeps up to 14 guests. It costs around $8,000 for a minimum three-night stay.

The high-class properties can be booked together for a huge group stay or separately and provide guests with a luxurious glimpse at the Byron coastline.

It is not the first huge home renovation Krystal and her husband Neil have taken on, as they previously launched Bunker House in Gerrigong, NSW, back in 2021.

The multi-storey mansion, which they originally built as their dream home after buying the land for $1.7million, is now a luxury rental which can accommodate 16 guests.

A minimum three-night stay in this swanky abode costs around $3,500 per night.

Krystal and Neil also own another resort style accommodation located just outside the Perisher Valley ski village at Crackenback in the NSW Alps.

Built by the couple in 2021 and dubbed ‘Jimmy Doo’, it can accommodate 22 adults and eight children.

The luxe ski lodge costs around $8,000 for a minimum three-night stay.

Krystal shot to national attention back in 2006, when she starred on Big Brother alongside her mother Karen who had Krystal when she was just 16.

During their time in the house, Karen was evicted in the third week while Krystal came in sixth place.